FEES

Standard Session Fee  1 hour session £50.00

Smoking Cessation –  2 hour session  £195.00, including 30 minute follow up session if required

Indian Head Massage or Hydrotherm Massage including counselling for axienty & stress 1 hour 30 minute session £120.00

The ways in which you can pay are by cash, cheque, PayPal or electronic transfer.
Please note that if by the third session, you have not paid for the previous two sessions, I will be unable to offer you another appointment until the outstanding amount has been cleared. I will give you one months notice before any increase in my fees.

 

Ways in which to pay:

Cash – payable at the agreed rate the end of each session.
Bank Transfer 
– payment required prior to your first session.
Cheque 
– made payable to Starbank House Ltd.
pingit 
– using the pingit application, this is a free of charge application.
PayPal
– debbie@starbankhouse.com

Cancellations
Please provide 48 hours notice by telephone if you cannot attend your appointment.  If you do not cancel within 48 hours I reserve the right to charge for the appointment at my standard rate.

I will give you two weeks notice if I plan to be away and will inform you as soon as I can if I have to cancel your session in an emergency.

In the case of any unforeseen incident occurring to me, which would prevent me contacting you, I have instructed a colleague to access my client contact file, so that you would be informed of the situation and offered a therapy session with them.

Complaints
If you have any complaints with me as your therapist, we can hopefully work through these together. If this is not possible, you can express your concerns to the GHR or CNHC.